Troubleshooting Mini Splits, Window Units and Portables – Flair

Flair is not controlling the Mini Split, Window Unit, or Portable correctly

For those experiencing issues with Flair not effectively controlling your Mini Split, Window Unit, or Portable Air Conditioner, ensure that your devices are correctly connected and communicating. Check the status indicators on your Flair Puck and verify the compatibility with the air conditioning unit.

How to change the (mini split) code set on your Puck

To change the code set for your Mini Split on the Flair Puck, follow these steps:

  1. Access the settings through the Flair app.
  2. Navigate to the Mini Split device.
  3. Choose the option to change the code set and follow the prompts.

Fan or swing control is not available

If the fan or swing control functionality is missing, check the firmware version of your Puck. Updating it may resolve compatibility issues with certain fan models.

Set points below 65F

If you need to set points below 65F, ensure your air conditioning unit supports this temperature setting. Not all units allow temperature settings lower than 65F due to safety protocols.

Downloading IR Codes

To download IR codes for your devices:

Why is the mini split fan still running?

The Mini Split fan may continue running due to several reasons:

Mini split and Puck show different set points

If the Mini Split and Puck show different set points, synchronize them through the app settings. Sometimes a refresh of the connection is required.

Mini split double beeps

Double beeps from the Mini Split can indicate a setup or operational issue. Refer to your unit's manual for specific beep code meanings and troubleshooting steps.