## User Feedback on Puck

- I have checked what Puck offers; comparing to similar products in the market I feel this is expensive.  
  **Justifications:**
  - It's not very responsive.
  - The screen is a decade old.
  - It's a vanilla router with W...

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- So - consumers have to jerry-rig something because Flair in their infinite wisdom can't provide gaskets? I find it ridiculous. BTW: I was forced to do the same.  
  - [View comment](https://support.flair.co/hc/en-us/community/posts/5056284942349-Gaskets-Foam-etc-for-the-frames/comments/6704535139853)

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- Due to mine being an old home, the back frame of the Flair vent and the wall has a 1/4-in to 1/2-in gap. It would have been great if Flair had rubber / foam / silicone backers with 1 side adhesive.

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- Room: 2 Flair vents and a Puck gateway.  
  Managed thru: Ecobee. Remaining rooms: Have Ecobee Remote Sensors.  
  In Flair App - this room appears "OFFLINE" but registers the Puck and the 2 vents.

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- Hello and this is my 1st post. Just got Flair and I'm re-doing my HVAC with new duct work even. Bottom-line - new 2-stage HVAC with 16 SEER AC controlled via existing Ecobee 4. Have a total of old/...

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