User profile for Chrissie – Flair

Hi Carl, This should work great on the Puck 2. "Mode Lock" is available and on by default for ductless minisplit installations to avoid mode conflict issues and in Auto mode. Additionally, we have...

We are partnering up with the world's largest producer of vents globally to expand our vent offering but don't have a hard timeline yet for this size or 8x12, both of which to be regionally popular...

We are currently focused on Puck 2 firmware (features that haven't been released yet, and supporting the inevitable odds and ends that show up as more and more of these go live with customers). We have...

Should be back up. We have a few upgrades to plotting coming soon along with a few others that required data migrations.

It's in our 2026 roadmap!

We are unaware of any certificate issues so unsure how to help resolve your issue.

Got it. So the more specific scenario is that you'd like to be able to do this with Set Point Controller (SPC) Thermostat (in our internal language). Will ask internally.

Hi Oliver, Checked with the team - the system is able to do this. Active/Inactive is only controlled by occupancy sensors when rooms don't have holds and don't have schedules set. If you create sc...

Hi Oliver, Thanks for the request - just want to make sure I have the request well understood - you'd like to be able to have some rooms automatically move between active/inactive via ecobee occupancy...

Tariff increases are in effect for China right now while other countries were paused. As we import to avoid being out of stock, we are now subject to tariffs that were previously between 8-30% that...