[Paul](https://support.flair.co/hc/en-us/profiles/417775809992-Paul)

- 5 years ago
- Edited

I'm replacing my old Ecobee with a new one.  Any suggestions or advice on how to have a successful transition from the old to the new to avoid issues with my Flair vents?

### Comments

3 comments

- Official comment

[Flair Customer Support](https://support.flair.co/hc/en-us/profiles/376392016292-Flair-Customer-Support)
  - 5 years ago

Hi Paul,

You can find information about transitioning to a new thermostat here:

[https://support.flair.co/hc/en-us/articles/4405565637005](https://support.flair.co/hc/en-us/articles/4405565637005)

All the best,

Finn

-

[Paul](https://support.flair.co/hc/en-us/profiles/417775809992-Paul)
  - 5 years ago

The link provided doesnt work for me. It say's

## You're not authorized to access this page!

-

[Flair Customer Support](https://support.flair.co/hc/en-us/profiles/376392016292-Flair-Customer-Support)
  - 5 years ago

Hi Paul,

I'm sorry about that. We've fixed the issue. You can use the link now.

All the best,

Finn