[brad shipp](https://support.flair.co/hc/en-us/profiles/367819761072-brad-shipp)

- 7 years ago

In my original system configuration "office" was a gateway puck, "bedroom" was a sensor, and "kitchen" was a sensor.  "kitchen" is right on the edge of coverage, showing no bars of signal strength.  It occasionally becomes disconnected entirely.  I decided I would add an additional gateway to try to get better radio coverage, so I changed "bedroom" to a gateway and reconfigured wifi.  It now is operating correctly as a gateway.  However, the "kitchen" sensor puck radio signal strength has not changed, which leads me to believe "kitchen" is still associated with the "office" gateway.  How do I get the "kitchen" puck to re-associate itself with the "bedroom" gateway?  I tried removing the batteries and reconnecting but that doesn't appear to have had the desired effect.

[Yes](https://flair.zendesk.com/access?locale=en-us&brand_id=809367&return_to=https%3A%2F%2Fsupport.flair.co%2Fhc%2Fen-us%2Fcommunity%2Fposts%2F360023630992-Adding-a-2nd-gateway-puck "Yes") 0 [No](https://flair.zendesk.com/access?locale=en-us&brand_id=809367&return_to=https%3A%2F%2Fsupport.flair.co%2Fhc%2Fen-us%2Fcommunity%2Fposts%2F360023630992-Adding-a-2nd-gateway-puck "No")

### Comments

1 comment

Sort by[Date](https://support.flair.co/hc/en-us/community/posts/360023630992-Adding-a-2nd-gateway-puck?sort_by=created_at) [Votes](https://support.flair.co/hc/en-us/community/posts/360023630992-Adding-a-2nd-gateway-puck?sort_by=votes)

-

[Steve Rossi](https://support.flair.co/hc/en-us/profiles/365509083411-Steve-Rossi)

- 7 years ago

You may have to contact support for this since newer firmware addresses this. I don't know if it has been released or not. There is an option on the gateway puck to unlink sensors under settings. After this enter setup mode and it should re-associate.

[Yes](https://flair.zendesk.com/access?locale=en-us&brand_id=809367&return_to=https%3A%2F%2Fsupport.flair.co%2Fhc%2Fen-us%2Fcommunity%2Fposts%2F360023630992-Adding-a-2nd-gateway-puck "Yes") 2 [No](https://flair.zendesk.com/access?locale=en-us&brand_id=809367&return_to=https%3A%2F%2Fsupport.flair.co%2Fhc%2Fen-us%2Fcommunity%2Fposts%2F360023630992-Adding-a-2nd-gateway-puck "No")

Comment actions[Permalink](https://support.flair.co/hc/en-us/community/posts/360023630992/comments/360002461591)
