Troubleshooting Guide – Flair
Troubleshooting Flair Bridge
- Reset a Bridge
- Getting a Bridge Online
- Bridge won't discover Sensor Pucks or Smart Vents
- Low RF Signal from Bridge to Sensor Pucks or Smart Vents
Troubleshooting Flair Setup
- Can’t log in to the Flair app
- I don't see my home WiFi network in the list of available networks
- Stuck on "Waiting for Device to Connect"
- Gateway Puck Shows WiFi Icon but is not Visible in the App
- Pucks and Vents not discovered during setup
Troubleshooting Mini Splits, Window Units and Portables
- Flair is not controlling the Mini Split, Window Unit, or Portable correctly
- How to change the (mini split) code set on your Puck
- Fan or swing control is not available
- Set points below 65F
- Downloading IR Codes
- Why is the mini split fan still running?
Notifications
- Firmware Available Alert
- Flair Devices Offline / Low Signal Strength
- Peak Perks Enrollment Message: Authorization Failure AUTH_0001
- Peak Perks Enrollment Message: Conflicting Program MRKT_0002
- Peak Perks Enrollment Messages
- Smart Away Temperature Exceeded Notification
Troubleshooting Pucks
- Unresponsive Puck
- Calibrate a Puck
- How to get a Gateway Puck Online
- How to get a Sensor Puck Online
- Why is the temperature on the Puck different than the Flair app?
Troubleshooting Smart Vents
- How to get your Smart Vents online
- My Smart Vent won’t power on
- Realign Smart Vent battery holder
- Reset a Smart Vent
- Smart Vent batteries discharging quickly
- Smart Vent isn't opening or closing
Troubleshooting Thermostats, Set Point, Temperature
- Can’t integrate or see my smart thermostat
- Disable a Honeywell Home Schedule
- Disable a Nest Auto-Schedule
- Disable a Nest Schedule
- Disable an ecobee schedule
- Disable ecobee eco+ features